Boland Service Center Europe

In case you need support or a repair we will need some information from your side in order to process your request. To create a Support Ticket please visit our AF Marcotec Servicedesk.

In case your product has to be send in for check-up please print the ticket and add it to the shipment of the defective equipment.

Please make sure that the item is packed securely for safe transport. The recipient address is:

AF Marcotec GmbH
Marcotec Service Team / ZD# (Your ticket ID)
Kirschberg 27
64347 Griesheim
Germany

The package can be shipped via Standard Shipping. Please note that we are only able to accept carriage forward.

Upon receipt of the shipment of the products, our service technicians will check on the error characteristics you described. In case of a chargeable repair you will receive a cost estimate.

If you have any questions, please don’t hesitate to contact us anytime at the following phone number +49 (0)6155 8877766